Return and Refund Policy
Thanks for purchasing at Eco Karma. We express our heartfelt appreciation for having us extend our services to you
However, if you are unsatisfied with your purchase, we are here to help you with that.
2. Cancellation of Services
Services once paid for cannot be cancelled by a customer, except at the sole discretion of Eco Karma In case of any discrepancy or issues relating to the Services, the customer may reach out to the email ID below in this policy for resolution.
Contact: [email protected]
3. Refund and Shipping
Our shipping policy at Eco Karma aims to provide customers with a fast and hassle-free delivery experience. We strive to process and ship all orders within 3-7 business days from the date of purchase. Shipping duration varies depending on various factors, including country, location, weight/dimensions of the package, mode of transit, and external factors such as holidays, climate, and strikes. To ensure timely delivery, we work with multiple logistics providers to offer a wide range of courier services. However, please note that we are not responsible for any delays caused by the courier service provider or external factors. If a package is lost or damaged during transit, customers should contact the courier service provider to file a claim. This policy applies to international shipping as well. At this moment, we do offer international shipping.
For further doubts or queries, feel free to contact us at [email protected]. We look forward to more opportunities for catering our services to you.